M&s Dealing With 'cyber Incident' Amid Delays For Some Customers

Marks and Spencer (M&S) says it has been dealing pinch a "cyber incident" affecting immoderate of its services complete nan past fewer days.

The UK retailer said its Click and Collect work has been impacted by method issues on pinch its expertise to cod contactless payments - pinch galore customers taking to societal media to kick astir delays.

M&S main executive Stuart Machin apologised to customers successful a statement connected Tuesday.

He said nan institution had been forced to make temporary, mini changes to shop operations "to protect you and our business".

"There is nary request for you to return immoderate action astatine this clip and if nan business changes, we will fto you know," he said.

The announcement said nan patient is moving to resoluteness immoderate "limited" delays to Click and Collect orders.

It comes aft immoderate shoppers complained complete nan play astir nan issues - which besides see being incapable to usage gift cards aliases vouchers successful stores.

One personification took to societal media to telephone nan issues a "total nonaccomplishment for customers" in a station connected X.

"A elemental connection retired to customers to prevention a travel would person worked a treat," they said.