Following Operation Sindoor, nan Centre has imposed impermanent airspace restrictions, disrupting formation operations crossed respective parts of nan country. As portion of nan information measures, 27 airports crossed northern, western, and cardinal India person been unopen for commercialized operations until 5:29 AM connected Saturday, May 10.
Major airlines, including IndiGo, Air India, and SpiceJet, person issued rider advisories and implemented elastic policies. These see cancellation interest waivers, afloat refunds, and impermanent suspension of definite routes, aimed astatine minimising rider inconvenience during nan disruption.
This is successful consequence to heightened tensions betwixt India and Pakistan aft a Pakistani drone and rocket onslaught targeted areas successful Jammu, Punjab, and Rajasthan. The Ministry of Defence confirmed that nan onslaught originated from Pakistan and was intercepted by Indian aerial defense systems. This led to blackouts, aerial ambush sirens sounding successful aggregate cities, and nan suspension of nan ongoing IPL lucifer successful Dharamshala, Himachal Pradesh.
For passengers pinch upcoming recreation arrangements, it is important to familiarize yourself pinch nan offerings of each hose and procedures for obtaining a refund aliases rescheduling your flight, peculiarly successful cases of cancellations owed to operational disturbances.
Airlines person requested passengers to enactment informed by checking nan airline's societal media announcements, emails, messages, and WhatsApp communications, arsenic good arsenic updates from trustworthy media sources and authorities to enactment updated connected nan situation.
Refunds connected cancelled flights
1. Air India
On May 7, nan Air India group announced that they will beryllium offering afloat refunds for cancellations and a one-time waiver for rescheduling to defense unit holding defense fare tickets booked connected Air India and Air India Express flights pinch recreation dates until May 31, 2025.
How to declare refunds: If Air India cancels your formation unexpectedly, you person nan prime to either petition a refund done nan negociate booking conception connected nan website aliases app, reschedule your formation utilizing nan self-service re-accommodation action connected nan website. Passengers tin besides click connected nan reschedule nexus provided successful nan email notification of nan formation cancellation.
2. IndiGo
IndiGo has decided to prolong its exemption of alteration and cancellation fees for each flights walking to and from Srinagar. This exemption now pertains to trips scheduled until May 22, 2025, for reservations made by April 22, 2025.
"Continuing our efforts to supply support to our customers and accommodate their recreation scheme changes, we are extending afloat waiver of alteration and cancellation fees for recreation to/from Srinagar until 22nd May 2025, for bookings made connected aliases earlier 22nd April 2025," nan hose said successful a connection connected X.
How to declare refunds: To modify aliases cancel your IndiGo flight, simply sojourn https://www.goindigo.in/plan-b.html and participate your PNR/Booking reference number on pinch your Email ID/Last name. From there, you tin easy set nan clip and/or day of your flight, aliases initiate a cancellation for a refund.
3. IXigo
Online recreation agency Ixigo announced that they will beryllium providing each ixigo users whose flights are impacted by airdrome closures pinch a FULL Refund and a refund of Convenience Fees.
For each ixigoers whose flights are affected by airdrome closures, we are not only honoring FULL Refund but besides giving backmost Convenience Fees. Jai Hind 🇮🇳
— Aloke Bajpai (@alokebajpai) May 8, 20254. SpiceJet
SpiceJet has announced nan cancellation of flights to and from Leh, Srinagar, Jammu, Dharamshala, Kandla, and Amritsar until 5:29 AM connected May 10, 2025. The hose has besides introduced a broad refund argumentation for affected passengers to declare their refunds.
On X, SpiceJet said: "The affected passengers tin opt for a afloat refund aliases an alternate formation (as per availability) done http://changes.spicejet.com aliases via our 24/7 customer attraction helpline +91 (0)124 4983410/+91 (0)124 7101600." SpiceJet said connected X.
Claim process: If passenger's formation has been canceled, rescheduled by 60 minutes aliases more, aliases delayed by 120 minutes aliases more, they tin prime an alternate formation astatine nary other complaint aliases petition a afloat refund. To proceed, kindly supply your Confirmation Number (PNR) (https://changes.spicejet.com/index.html#/) along pinch their registered Email ID aliases Last Name to verify eligibility and take preferred action by clicking ‘Retrieve Booking’.